1. Share Your Idea Big, small, quirky, or classy — send us your idea! We’ll chat colours, materials, and details so we’re on the same creative wavelength. 2. Design Time A $20 (+GST) design fee gets the magic rolling. This covers one custom design and up to two review rounds if needed and the pre-tax fee is applied to your final order. More changes? A small extra fee keeps the lasers and magnet machine humming. 3. Approve It We’ll send you a shiny digital draft. This is your chance to say “nailed it!” or use your review rounds to tweak it to perfection. 4. We Make It Once you approve, we fire up the lasers or grease the magnet machine and bring your design to life in glorious acrylic/wood magic or on a photo magnet. 5. Pickup or Shipping Your masterpiece is ready! We’ll ship it or arrange a local (Olds, AB area) pickup so you can start showing it off.